Tag Archive for: values

Building an effective L&D culture – Part I

14 Nov
November 14, 2013 As learning and development (L&D) professionals you will have almost certainly come across a range of articles and blogs which asks if you have a ‘learning organisation’ or talks about how you develop one – but few articles exist that will help you develop the right culture for an effecting L&D department and without the right culture in place you’ll never achieve the success you ultimately strive for; that is, until now! In the first part of a two part post, I’ll take you through Read more [...]

Where the ‘L’ has loyalty gone?

26 Sep
September 26, 2013 Loyalty can be defined as “Faithfulness or a devotion to a person, country, group, or cause.”  Apple customers are often referred to as being loyal, as are customers of John Lewis and Waitrose.  In our business world we expect loyalty from our employees but do we operate our business with the same values or are we in danger of creating a dichotomy where we demand loyalty from our employees but encourage them to treat customers with disdain? Story I’m a boring customer.  I tend to pick Read more [...]

What makes a country a success?

01 Aug
August 1, 2013 We often talk about what makes a successful leader or a successful business, but what about a country – what makes an entire country a success?  And if we knew what made a whole country a success, could we learn from this in our own businesses? Story An article in The Economist caught my eye.  When ranked against a range of county-wide success factors such as global competitiveness, ease of doing business, global innovation, corruption perceptions, human development and prosperity. When Read more [...]

Five traits of a true leader

04 Jul
July 4, 2013 Leadership is complex, so we’re told - but is it really?  We hear that “leaders are born, not made,” we hear about leadership traits and leadership styles and a whole pile of other things that supposedly make someone a great leader.  But does it have to be that complex?  Perhaps there’s a simpler approach – one that we can all align to. Story Every time the elections come round the conversation turns to leadership.  We ask if the people on the TV and radio seeking our votes are Read more [...]

Transforming a global business

13 Jun
June 13, 2013 We are often told about business transformation and the powerful effects it has, but I wondered what transformation actually is.  When does business change become truly transformational?  I came across an article in the Financial Times which provided an excellent answer to my question and one I would like to share in this week’s post. Story Antony Jenkins may not be a household name but the business he heads up – Barclays – most certainly is. Barclays is one of the biggest banks Read more [...]

The power of storytelling

25 Apr
April 25, 2013 According to an editorial in Management Today (February 2013), the way to paint a positive future for your teams and staff is to tell a story.  Far from being something that only children enjoy, storytelling for executives is now de rigor in the workplace.  But what is storytelling – and, more importantly, does it work? Story Storytelling has been used by the human race for as long as we have been able to communicate.  Australian cave paintings were used by the aboriginal people as a way Read more [...]

Trust me I’m a leader

04 Apr
April 4, 2013 According to claims in Management Today, 28% of managers and 31% of non-managers have little or no trust in their leader or management team.  In addition, research by the CIPD suggests that: “Trust is known to be a fundamental enabler of many workplace benefits. If trust levels are high, organisations experience more, and superior, problem-solving and co-operation, a reduced need for constant monitoring and quality checks and increased information sharing. There is also greater acceptance of Read more [...]

When leadership costs lives

07 Mar
March 7, 2013 A recent article in The Telegraph cited that the Gulf of Mexico oil spill was caused by a “classic failure of leadership at BP”. This article got me thinking about the power we have as leaders and the responsibility to our business and to others that this power brings – and how the way we approach leadership can shape an organisation and - in the case of BP - can ultimately cost lives. Story Enough has already been said and written about the tragic events that struck the drilling rig Read more [...]

When e-learning isn’t green learning

21 Feb
February 21, 2013 E-learning has grown in popularity as devices such as the PC, laptop, flat screen TV, tablet and smartphone are now in virtually every western home.  But what about the real cost of this technology and its effect on both people and planet?  I wonder if it’s time we should start looking at green learning. Story Green, as they say, is the new black – or so it would seem.  Much talk in business today centres around sustainability, impact of doing business, carbon footprints and green energy.  Read more [...]

A licence to practise

24 Jan
January 24, 2013 Do you have a licence to practice, I mean really have one? Changes in the way that financial advisors are allowed to carry on their business have now come into play in the UK  and this got me thinking.  A financial advisor handles your money and for that reason they are expected to be qualified to a defined standard, regulated and supervised.  But it’s not the same for all professionals. We always hear how “people are our greatest assets” yet we all know that in reality this holds Read more [...]