As learning and development (L&D) professionals you will have almost certainly come across a range of articles and blogs which asks if you have a ‘learning organisation’ or talks about how you develop one – but few articles exist that will help you develop the right culture for an effecting L&D department and without the right culture in place you’ll never achieve the success you ultimately strive for; that is, until now!
In the first part of a two part post, I’ll take you through
Loyalty can be defined as “Faithfulness or a devotion to a person, country, group, or cause.” Apple customers are often referred to as being loyal, as are customers of John Lewis and Waitrose. In our business world we expect loyalty from our employees but do we operate our business with the same values or are we in danger of creating a dichotomy where we demand loyalty from our employees but encourage them to treat customers with disdain?
I’m a boring customer. I tend to pick
We often talk about what makes a successful leader or a successful business, but what about a country – what makes an entire country a success? And if we knew what made a whole country a success, could we learn from this in our own businesses?
An article in The Economist caught my eye. When ranked against a range of county-wide success factors such as global competitiveness, ease of doing business, global innovation, corruption perceptions, human development and prosperity.
Leadership is complex, so we’re told - but is it really? We hear that “leaders are born, not made,” we hear about leadership traits and leadership styles and a whole pile of other things that supposedly make someone a great leader. But does it have to be that complex? Perhaps there’s a simpler approach – one that we can all align to.
Every time the elections come round the conversation turns to leadership. We ask if the people on the TV and radio seeking our votes are
We are often told about business transformation and the powerful effects it has, but I wondered what transformation actually is. When does business change become truly transformational? I came across an article in the Financial Times which provided an excellent answer to my question and one I would like to share in this week’s post.
Antony Jenkins may not be a household name but the business he heads up – Barclays – most certainly is.
Barclays is one of the biggest banks
According to an editorial in Management Today (February 2013), the way to paint a positive future for your teams and staff is to tell a story. Far from being something that only children enjoy, storytelling for executives is now de rigor in the workplace. But what is storytelling – and, more importantly, does it work?
Storytelling has been used by the human race for as long as we have been able to communicate. Australian cave paintings were used by the aboriginal people as a way
According to claims in Management Today, 28% of managers and 31% of non-managers have little or no trust in their leader or management team. In addition, research by the CIPD suggests that: “Trust is known to be a fundamental enabler of many workplace benefits. If trust levels are high, organisations experience more, and superior, problem-solving and co-operation, a reduced need for constant monitoring and quality checks and increased information sharing. There is also greater acceptance of
A recent article in The Telegraph cited that the Gulf of Mexico oil spill was caused by a “classic failure of leadership at BP”.
This article got me thinking about the power we have as leaders and the responsibility to our business and to others that this power brings – and how the way we approach leadership can shape an organisation and - in the case of BP - can ultimately cost lives.
Enough has already been said and written about the tragic events that struck the drilling rig
E-learning has grown in popularity as devices such as the PC, laptop, flat screen TV, tablet and smartphone are now in virtually every western home. But what about the real cost of this technology and its effect on both people and planet? I wonder if it’s time we should start looking at green learning.
Green, as they say, is the new black – or so it would seem. Much talk in business today centres around sustainability, impact of doing business, carbon footprints and green energy.
Do you have a licence to practice, I mean really have one?
Changes in the way that financial advisors are allowed to carry on their business have now come into play in the UK and this got me thinking. A financial advisor handles your money and for that reason they are expected to be qualified to a defined standard, regulated and supervised. But it’s not the same for all professionals.
We always hear how “people are our greatest assets” yet we all know that in reality this holds