Archive for category: KPI

Why L&D needs business acumen

24 Jul
July 24, 2014

Business acumen – who needs it?  There was a time when the average L&D manager needed to understand a bit about training delivery and be able to spout on about one subject or another in front of a bored audience – but no more.  Now, more than ever before, L&D managers need to be skilled in a range of subjects – and top amongst them is business acumen. This post has been written specially to support the great team who run the chat2lrn blog site and Twitter feed.  You can read all Read more […]

Measuring moments that matter

14 Mar
March 14, 2013

There’s an old management mantra that states “What gets measured gets managed.”  This is also akin to the saying “If you can’t measure it, you can’t manage it.”  Either way, it’s clear that having some form of metrics, measures or KPIs can be a good thing. When he was at Princeton, Einstein had a sign hanging over his office which read, “Not everything that counts can be counted, and not everything that can be counted counts.” As Einstein suggested, it’s possible to Read more […]