Archive for month: February, 2015

The 93% non-verbal communication myth

10 Feb
February 10, 2015 As good L&D professionals, we try hard to deal with facts – when on occasion we are simply perpetuating myths. L&D can be a funny old place – we are the holders of so much vital information and our ‘customers’ – our learners – rely on us for guidance and assurance.  But what if the knowledge we’re imparting is false? In this post I’ll be looking at the widely held myth that 93% of communication is non-verbal. Most of you reading this post may well baulk at the idea Read more [...]