The 93% non-verbal communication myth

10 Feb
February 10, 2015
As good L&D professionals, we try hard to deal with facts – when on occasion we are simply perpetuating myths. L&D can be a funny old place – we are the holders of so much vital information and our ‘customers’ – our learners – rely on us for guidance and assurance.  But what if the knowledge we’re imparting is false? In this post I’ll be looking at the widely held myth that 93% of communication is non-verbal. Most of you reading this post may well baulk at the idea Read more [...]

Why we need L&D more than ever before

13 Jan
January 13, 2015
L&D has come in for some major criticism over the years – much of it valid – but perhaps now we need L&D more than ever before. I was reading a couple of recent blog posts by Don Taylor which really made me think – part of one of the posts is reproduced below: “...10 hours earlier, I had been in conversation with Todd Tauber, Tom Gram and Guy Wallace about the changing nature of work and the impact on the workplace and the L&D department. Todd summed up the conversation Read more [...]

Trends from 2014

19 Dec
December 19, 2014
Almost a year ago I blogged about the key trends I’d be watching during 2014.  As the year comes to a close, I thought it would be useful to revisit the trends I’ve been watching and see some of the things that have been going on. There were six key trends that I felt were worthy of attention.  These were: Big Data MOOCs The return of the old Business-focused learning Successful change, and Leadership Let’s see what 2014 brought us . . . Big Data During 2013 and 2014, Read more [...]

Loose Change

11 Dec
December 11, 2014
It’s time for loose change – not the type you keep in your pocket or purse but the way we approach change.  Traditionally, change programmes are planned, controlled and tight – but now, in today’s fast-paced world, we need to have loose change. In earlier posts I’ve written about the need to change transformational change.  In this post, I want to focus on loose change – that is, the change that can and should occur all the time within organisations, not as a formally planned activity Read more [...]

Why we’re blind to change

05 Dec
December 5, 2014
When it comes to tough issues we’re often blind to change – so it’s time to break change!  That’s right – it’s time to break many of our change models and look at change with fresh eyes.  Last week I wrote about how we need to revisit our approach to some of the underlying models that we’ve relied upon for so long and I want to continue the theme this week. I’ve written before about the various studies that have shown that almost 70 percent of large-scale change programmes fail Read more [...]

Transforming Transformational Change

28 Nov
November 28, 2014
Transformational change has a poor track record of success and perhaps now more than ever we need to revisit our approach to some of the underlying models that we’ve relied upon for so long. I’ve written before about the various studies showing that almost 70 percent of large-scale change programmes fail to meet their goals.  That’s right – study after study reveals roughly the same facts: that only three out of ten transformational change programmes will meet their stated goals. It’s Read more [...]

When technology makes us dumb

21 Nov
November 21, 2014
Technology is all around us.  Technology drives our lives.  Technology makes our lives easier.  But can technology also make us dumb?  That’s a strange concept – but read on... The Power of the Pen According to research by Mueller and Oppenheimer at UCLA. students who took lecture notes longhand had a deeper understanding of the material.  That’s a pretty damning consequence for all the electronic-mac-enabled-kindle-note takers. Mueller and Oppenheimer suggested that taking notes Read more [...]

The 1000 mph classroom

14 Nov
November 14, 2014
The classroom has come under pressure of late.  Considered expensive by some and containing poor content by others, the classroom has had its fair share of ups and downs – but if delivered at 1000 mph, classrooms can serve a variety of purposes. Classroom crisis? The Learning Survey 2014 from the Learning and Performance Institute contains a comprehensive range of trends affecting the learning and development arena.  Within the report there was some mixed information regarding the use of classrooms Read more [...]

Why I was wrong about engineers

07 Nov
November 7, 2014
Way back in May 2013 I wrote about “Why engineers should be running L&D’. It seems I was wrong – very wrong – and I’m here to put the record straight. Earlier story In my earlier post I wrote that: “Engineering is a discipline that’s based upon fact and analysis and the clear application of both in order to solve known and agreed problems. Working closely with engineers for many years has taught me the value of their rigorous training and education.  For example: The Read more [...]

We don’t need more!

31 Oct
October 31, 2014
We don't need more - we just need to get better at the basics.  I've blogged on this  this theme a few times but within L&D the basics means understanding the businesses we serve, understanding how the entire smorgasbord of learning interventions can work in a coherent way to solve our problems and then applying the most effective solutions we can in a timely and cost-effective manner.  It's all about using what we have, not needing more. I’ll set my stall out right away – this is going Read more [...]